1.According to our company policy, we will only withdraw out the money to the account which registered by user and the user name is match with the bank account name.
2.During bank working hours, it takes within 5-15 minute to process withdrawals.
3.There is a limitation of twice withdrawal in a day, user only allowed to make withdraw maximum of 2 times in a day.
4.Please retain the Bank Receipt (if fund deposited via ATM) or Transaction Reference Number (if fund deposited via internet banking) as we will request for the proof of deposit.
5.Large Amount withdrawal will need longer processing time.
6.Withdrawal is not allowed if the rollover requirements for any bonus claimed have not been fulfilled.
7.For other Local Banks, please liaise with our Customer Service via livechat/wechat for more info.